“Just following up to say that the boat arrived safe and sound. No damage. I appreciate all your help coordinating all the details. You were very responsive, courteous and professional. Your price also was very competitive with other shippers. I will certainly give you a call the next time I need to ship my boat. Do you have a copy of the bill of lading? I need to send it to Florida for tax purposes.”
“Thank you for the excellent service. This transaction was very easy and went exactly as planned. The boat was picked up and delivered with good communication and service. I would strongly recommend shipping with Boats Express. Once again Bob thank you very much for your help.”
“We recently commissioned Bob Graviss of Specialty Shipping Inc to transport our Crownline boat from Virginia to our home in New York. Words cannot describe how happy we were with his extreme care and great customer service. Naturally, this purchase was near and dear to our hearts and being that it is a major financial purchase it was important that we put it in the right hands to be transported. Bob was great with communicating with us throughout the entire process. When he arrived (in the pouring rain) he was incredibly patient while we examined the boat. Not a single flaw, scratch or dent at all. It really showed how much pride he takes in his work. In today’s day and age it’s rare to find a serviceman that actually shows care and professionalism.
Now that the boat is here in NY I unfortunately don’t see a future need to utilize his service but if ever for some reason we need our boat moved to a different area of the country I will not hesitate to immediately call Bob for the job. I sincerely recommend him to any discerning future customer of his.”
“Thanks to Greg and the staff at Boats Express!
Greg actually called me in reference to my hauling ability with a hydraulic trailer we have. It just happened at the correct time. I was in the need of a company to ship a formula to Key West; Greg made what could have been a logistical nightmare into something easy. Greg and the staff at Boats Express are always helpful, pleasant to talk to and available. In this industry we have all had to track someone down to give them our business, with Boats Express you just fill out the express quote and shortly you will get your quote. They make you feel as if you are the only customer they have and appreciate your business. Since then I have used them several times and will continue to use them whenever I need to ship a boat. Again my thanks go out to Greg and the staff at Boats Express.”
“Hey guys just wanted to pass a quick thanks for the well-done boat move to CA. Everything went off without a hitch and the move was as easy as can be expected. Thanks again for the efforts and if I know anybody looking to relocate I’ll gladly pass along your info.”
“I can’t tell you how much I appreciate the professionalism and hard work on the part of Boats Express to safely transport our Cape Dory 36 from Texas to North Carolina. This was probably not one of your routine moves loading a 16,000 lb sail boat from inside a metal shed on an RV storage
lot to my back yard in a residential neighborhood! Your skill and willingness to work with my tight timeline and logistical requirements—I needed to fly to Texas to coordinate the dismantling of the shed and be there when the crane loaded my boat and then get back to North Carolina to prep for the offload four days later—were superb. The driver, Rick Phillips, was fantastic and displayed the utmost in professionalism. Despite the lack of a travel lift (on both ends) and crane operators that had little experience lifting a sailboat, or maneuvering his rig in our cul-de-sac and backing down the side of our house, he never lost his cool or can-do attitude. To get the best price of the dozen boat transport companies I called and first class service as well is a testimony to the value and professionalism of Boats Express. You’ll be the first person I call when we need to move the Far Reach again.” Thanks again
“Steve: If Bowhead needs a smaller boat moved…Bob has provided me great service (and a very reasonable price) and gives a military discount…since you were a marine and handle all the transport requirements, thought I would pass his info along!”
“You and your company did a terrific job delivering my Cobalt 343 from Florida to Baltimore. The boat was secured well to the trailer and there wasn’t a scratch on it when it arrived. I was able to get an exact time of delivery since I had the driver’s cell number. I wish you continued success in your business and will refer you whenever I can.”
“I wanted to write and thank you for the excellent service I received in moving my boat last month. I am in the process of reassembly now, and have gotten into every nook and cranny, and have found
that all is well with my packing and the easy riding truck trip. Your working with me to coordinate with another boater and working to get the move done prior to my slip expiration date was especially helpful. If I ever have a need to move my boat again, you will be the person I call.”
Thanks for your help,
“Thank you for the prompt handling and shipping of my boat. It went smooth from the shrink wrapping in Memphis to the delivery in Wisconsin. Your driver called midway to give me an update and reconfirm my contact information for delivery at my Cousin’s place in Wisconsin. I would definitely use you should the need arise in the future.”
“I just wanted to say thank you so much for all your assistance in transferring my boat from San Francisco to San Diego. I especially appreciated your patience and persistence with regards to my travel schedule. My boat would probably still be in San Francisco, if it were not for you. I will send you a picture when I catch my first fish in San Diego. I would recommend you and your company, Boatsexpress to anyone. You are true professionals who care about your customers.”
Thank you again!
Very best regards,
“Hope this finds you well. First let me apologize for the error made, as I had sent you a letter before but apparently it did not go through. I just wish to thank you and the team at Boats Express for a tremendous job. Although everything was moved up several weeks and was performed at the last minute it went off without a hitch. Working in this Industry, I know all too well what a spectacular feat that is. You were more than helpful with questions and Patient with the answers. From the minute you contacted me you put my mind at ease with the whole process and for that I thank you. The boat did arrive safely ahead of schedule, which is a feat to congratulate as well. Rest assured that anytime in the future, should someone ask if I know a good boat transport service…I will say No… I know a Great one …as I give them your number. All the best to you and Boats Express. I look forward to doing business with you in the future.”
“Thank you for your kind assistance in organizing the shipment for the Azimut. We had a very friendly and experienced driver. Matt was at the pick-up point right on time, loaded the boat under an hour and completed the 230 mile shipment door to door in less than five hours (including loading and unloading). He was extremely careful in avoiding branches, trees within the city limits and made sure that the boat arrived safely and without any damage (however minor). Overall, we have been impressed by the service you provided. I look forward to working with you again in the not too distant future and would recommend your services without any reservation.”
You guys are my haulers for life!
“When I recently needed to move Shaboom, a Westsail 32, from Florida to D.C., I contacted local haulers for quotes. Few fit my budget and time restraints. I went online and searched a bit more but what I found was that despite grand customer service advertising most had lots of fine print about scheduling, pickups, drop offs, etc. I’ve had boats moved long distances before and I knew it didn’t have to be that difficult. Through a stroke of luck I came across Lt.Col .Bob Queen and Boats Express/Specialty Shipping. Gone were the caveats that made me feel like I was doing the hauler a favor! Bob simply asked when I wanted it picked up and where I wanted it delivered! I waited for the other shoe to drop, but it never happened. I signed up and Bob made the arrangements. As the pickup date crept closer, there was a glitch in the hauler’s schedule that made the original haul date unworkable. The new date meant that I would be on the hook for additional storage costs in Florida. Instead of getting the expected shrug, Bob offered to rework the estimate to minimize the impact to my wallet. When Shaboom arrived at her new home she was just as I’d left her in Florida. The driver did a great job in transporting her up. I couldn’t help notice that the random bracket was taped on two of the four mounting bolts, which wasn’t the way I’d left it when I’d prepped the mast for shipping. Apparently, they had worked loose during the run. The driver told me he knew from experience that problems could arise if it had been left that way, so he took the time to remedy the situation. He could have just as easily carried the mast as it was with no thought to something as detailed as that.
I highly recommend Boats Express for any hauling needs. And, if you’re fortunate enough to get the Colonel on the line, don’t let him go!”
“I want to thank you for your assistance in having our company boat shipped from Florida to New Jersey. Because of having such a wonderful experience with you and your company last year we had no hesitation to utilize your company again this year. When I contacted you this year at the end of April to have the boat moved I expressed that we would like it by Memorial Day Weekend and you delivered! I can’t thank you enough for your quick responses to my phone calls and emails and the promptness of your service. We will defiantly use you again in the future.”